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1. Do I have to get a building permit to work on my own home?

Maybe. The Town has adopted nationally recognized building codes, any work regulated by the codes needs a building permit. Please click here for a list of typical work needing a building permit

2. What type of work requires a building permit?

Please click here for general information on what needs a building permit

3. How much does a building permit cost?

Please click here for Permit fees

4. What do I do if I have a complaint?

The Johnstown Municipal Code contains the procedure for complaints.
Complete a complaint form and submit to the Building Department located in Town Hall at 450 S Parish Ave. The complaint will be investigated promptly. Complaint Form

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1. Who is responsible for removing snow from sidewalks?

Johnstown Municipal Code requires citizens to shovel their sidewalks adjacent to the public street within 24 hours of the end of a storm.

2. What codes does the Town enforce?

All the rules and regulations enforced by the Town are in the Johnstown Municipal Code

3. What do I do if I have a complaint?

The Code Enforcement Officer works for the Police Department. For a code enforcement complaint call 970-587-5555. For additional information, follow this link to Code Enforcement

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1. How do I apply for a Business License?

Business Licenses are issued by the Town Clerk's office, Town Hall, 450 S Parish Street For information and application please call 970-587-4664 Business License Application

2. What are Town Hall’s hours of operation?

Monday through Friday, 8:00 am to 5:00 pm

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1. How do I obtain a burn permit?

You will need to contact the appropriate fire department

2. How does my club or organization arrange a tour of the fire station?

There are three fire departments that serve Johnstown. To find a fire department and their contact information Click here

3. Where is the fire station located in Johnstown?

There are three fire departments that serve Johnstown. For more information click here

4. How many fire extinguishers should I have in an apartment or house?

Please check with the appropriate fire department

5. How often should I change the batteries in my smoke detectors?

You should replace the batteries in your smoke detectors twice a year. A good way to remember is to do this when you change your clocks for daylight savings time.

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1. What positions are currently avaliable?

We have our available jobs posted on this site. Access them by clicking on the following link. Current Job Listings

2. Where do I send my application and/or resume for a job posting?

Bring or mail your application and resume to Town of Johnstown, 450 S Parish Ave, Johnstown, CO 80534

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1. Where can I sign up for utilities?

Water, sewer and trash pickup is provided by

>Johnstown Town Hall, 450 S Parish Ave, Johnstown, CO 80534,
Fill out the online form for Move/In Move/out under Forms on the homepage.

Natural Gas is provided by
>Xcel Energy 800-895-4999.

Electricity is provided by either >Xcel Energy 800-895-4999,
>Poudre Valley REA 970-226-1234 or
>United Power 800-468-8809.

You may call Town Hall at 970-587-4664 for more information. Link to Move In/Out Form

2. Recycling?

Waste Management is the refuse collection company for the Town. For recycling you may call them at
1-866-482-6319

3. Where are the parks?

Parks are located through out the Town. Click here for more information on Town Parks

4. Are any animals banned in the city?

Johnstown Municipal Code Section 7-138 specifies prohibited animals, including:
>any animal having poisonous bites,
>any farm animal (horse, mule, sheep, goat, llama, swine, cow, or livestock,
>any wild or exotic animal.
There are exceptions, for more information check Section 7-138 in Municipal Code Ch 7

5. Where can I find emergency disaster information?

The Johnstown Police Department can be reached at 970-587-5555 Monday through Friday from 8 a.m. to 5 p.m..
Other local agencies include:
Weld County Sheriff Department, Office of Emergency Management 970-304-6540
Larimer County Emergency Services 970-498-5312
Colorado Division of Emergency Management 720-852-6600

6. Trash Pickup?

The Town provides, by contract with Waste Management, collection and removal of trash. Please contact Town Hall at 970-587-4664 to sign up for trash pickup and rates. 

Waste Management observes the six major holidays: New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.

7. Where can I find local school information?

There are two school districts that serve Johnstown.
One for residents in Weld County, another for Larimer County.
For more information click on Schools

8. Do I have to license my pets?

Johnstown requires dogs and cats to be licensed.
Town Hall 450 S Parish Ave, Johnstown, CO 80534, 970-587-4664 issues dog licenses.

9. What are the local emergency contacts?

For all emergencies call 911

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1. Where can I find out about special events in the area?

Many special events are posted in Town Hall and are published in the local newspaper, the Johnstown Breeze

2. Does the Town of Johnstown have facilities available to rent for special occasions?

There is a community center available in Town Hall for rent and the parks have shelters that can be reserved.
Contact Town Hall, 101 Charlotte St, Johnstown, CO 80534 or 970-587-4664 for more information.

3. Where are the parks located in Johnstown?

Click on this link for information on Town Parks

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1. Where do I pay my traffic ticket fine?

Municipal Court is held at Town Hall, 450 S Parish Ave, Johnstown, CO 80534.
Fines are paid at Town Hall.
Click here for information about Municipal Court

2. Can I pay my ticket without coming to Court?

Yes, unless it is a mandatory court apperance.
Fines can be paid at Town Hall, 450 S Parish Ave, Johnstown, CO 80534

Cash, Check, or Money order only please.

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1. Who should I contact with questions about problems with my sewer service?

Contact Town Hall at 970-587-4664 regarding sewer interruptions.

2. Who should I contact with questions about problems with my water service?

Contact the Town Hall at 970-587-4664 regarding water problems.
If you have leaks or problems in your house you will have to call a plumber.

3. When will my trash be picked up?

Trash Service for entire Town of Johnstown is Monday.

4. What items can I place in the recycle bin?

Call the Town's contract trash collection company, Waste Management at 970-482-6319 for recycling questions.

5. How do I request a recycle bin?

Call the Town's contract trash collection company, Waste Management at 970-482-6319 for recycling questions.

6. How do I report a street light that is out?

For street lights that do not come on at night you may call Town Hall at 970-587-4664, or for street lights that are in Johnstown, in Weld County you can click on this link to Xcel Energy's web site:

More...

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1. Why doesn't the Town plow residential streets after every storm?

Policy is that residential streets are only plowed after a storm leaving more than 4” of snow and only after the Priority 1 & 2 streets are completely cleared. The only residential streets that you may see plowed are those in front of schools. For more information, please refer to the Town snow removal priorities.

2. You said you plowed my street, but there is still snow on it. Why don’t you plow down to pavement?

There are two reasons for this. First, plows used on streets will only move loose material (such as unpacked snow or melting ice) and cannot break through hard-packed snow or ice. Even heavy equipment, such as graders and front end loaders, cannot break through the hard-packed snow or ice unless some melting occurs during the warmer hours of the winter days. Heavy equipment is expensive and availability is limited. Second, plow blades are not set directly on the pavement in order to avoid hitting manholes, valves or other obstructions in the street that would damage equipment and possibly injure personnel.

3. Why do plows cover over the areas I just shoveled? Am I responsible for those areas?

Due to the miles of roadway being plowed and the size of the snow removal crew it is extremely difficult to avoid making a snow ridge along sidewalks and driveway entrances. Snow ridge removal is the responsibility of each property owner or tenant.

4. My neighbors never clear their sidewalk? What can I do?

Residents are required by Town Code to clear their sidewalk within 24 hours of the end of a storm. If you are concerned about uncleared sidewalks you can contact Code Enforcement with the Police Department at (970) 587-5555.

5. Who is responsible for clearing Town-owned sidewalks?

Town owned sidewalks are cleared by the same snow removal crews or contractors referred to above.

6. What material does the Town use for de-icing the streets?

The Town uses de-icing salt and sand mix on the streets. The Town purchases the de-icer pre-mixed in accordance with CDOT established standards.

7. There is a lot of ice build-up on the curb and gutters, and now is forming over the sidewalk. Will the Town do something?

At the end of the storm and after all plowing operations have ceased, Town personnel will systematically begin to examine storm drains and crosspans to determine if they need to be cleared. If you wish to report a problem, see the contact information below.

8. Who do I call to report street problems?

You should contact the Public Works Director, Monday – Friday, 8 a.m. to 5 p.m., Town Hall, at 587-4664. If you encounter an emergency situation after hours, call 911.

9. Why is only the center of the street plowed on residential streets?

Residential streets will only be plowed in the event of a major snow storm (see Town snow removal policy for details). When conditions warrant, residential streets will be plowed to give residents access to the secondary and primary streets. Plowing from curb to curb is not practical because it would require more time and moving of many vehicles that park on the streets. When plowing down the middle of residential streets is required, piles of snow called “windrows” are often created that can block private driveways. Clearing the snow from driveways is the responsibility of the property owners.

10. I saw a Town snowplow driving around during the storm with its blade up. Why wasn’t it plowing?

It is the goal of the Town to plow streets systematically based on traffic volume. When snowplows are moving from one location to another, or returning to refuel or have more de-icing material loaded on the truck, they will travel with their plow blades up.

11. The Post Office has told me they will not deliver mail because of the snow in front of the mailboxes. What will the Town do?

The sidewalks in front of these cluster mailboxes are the responsibility of either the homeowners associations or the property owners adjacent to the boxes. The clearing of the sidewalks around mailboxes at individual resident properties is the responsibility of the property owner.